What’s That Noise Coming From Your Hard Drive?

To be a computer owner means at some point your hard drive will break down. Whether it’s the result of old age, early life failure, accidental dropping, sharp impact, viruses, or user error that causes the drive to go out, it is important  to keep in mind the steps to try and protect any data that may be retrievable as a proactive measure.

Also important, is to keep an eye on the symptoms of an imminent hard drive issue so you have a chance to back-up your data and get a professional to intervene. Some symptoms of a potential imminent fail are:

Symptom:

 Abnormal Noises Coming From the Hard Drive

  • Clicking
  • Clunking
  • Thrashing
  • Knocking
  • Drilling

 

Missing Data

  • Documents you saved are missing
  • Programs suddenly stop working

 

Hard Drive Error Messages

  • “Can Not Detect The Hard Drive”
  • “Hard Drive Not Found”
  • “Disk Read Error”
  • “Drive Verify Failure”
  • “Imminent Hard Disk Failure”
  • “Serious Disk Error Writing Drive”

 

Computer Crashes

  • Sudden automatic rebooting
  • Windows “blue screen of death” a.k.a “Stop Error” (computer reverts to the blue screen after encountering a critical error.)
  • Computer screen freezes, especially when trying to access files

 

Monitor Problems

  •  Flickering
  •  Dimming
  •  Color Distortions
  • Fails to refresh after closing a program
  • Remains black after powering on

 

Lengthy Access Time

  • Takes an exorbitant amount of time to access files or do simple tasks

 

Action:

  • Never Open The Computer or Hard Disk Drive
    Hard Disk Drives tolerate very little mishandling. Even a 3 inch drop, or the smallest speck of dust or other contaminants can disrupt the balance of the drive’s ecosystem. This could eliminate the possibility of recovering the drive.
  • If you are able to back up data at all, act very quickly—you probably don’t have much time.
  • Contact your computer services technician immediately.

When you consider all of the important details you may have on your computer; confidential details, personal, or business related documents – it is vital to have a data backup system in place.

Today, the most popular trend is to use an online backup service, that not only automatically backs up your data in case of equipment failure, but backs up your data off-site in the event of a theft, fire, flood or other catastrophe at your house or business.

In the event of a drive failure where you do not have a backup system, it can be very costly to recover data.  Attempting to fix the hard drive yourself may lead to more damage, so it is best to leave the hard drive powered off and call a professional to assist.

Posted in Uncategorized | Leave a comment

Upgrading to a Wireless N Router

If you have high speed cable internet such as Comcast or RCN, then you have a DOCSIS cable modem in your house or business. (If you have Verizon FIOS, then this article does not apply to you.)

The Data Over Cable Service Interface Specification, or DOCSIS, enables one to hook up their PC to a local cable TV provider’s line in order to receive data. Many refer to this as a cable modem or broadband service. There are variations of DOCSIS used by different broadband providers, which often confuse customers who are unaware of what this terminology means and how it affects them.

Some terms that may help explain the three levels of DOCSIS are outlined below:

  • Downstream SNR shows signal strength to your cable modem when compared to the noise on the line. If the noise level increases, the SNR value decreases. A user may experience problems such as intermittent connection issues with an SRN value below 30 Mbps.
  • Downstream Power shows the power of the signal your cable modem is getting. The level of downstream power should be -15 to 15dB, but it’s even better to be -8 to 8dB.
  • Upstream SNR shows how much signal the facility for processing and distribution is getting from your cable modem compared to the noise level.
  • Upstream Power shows the level of the signal from the cable modem to the provider. The number should be lower than 55dB. The lower the number, the better the connection.

Each of the following DOCSIS versions builds upon the previous. The first DOCSIS was released in 1997 and lacked in its ability to support a large area of consumers. The most recent version features pros from its previous versions along with multiple channels to create a wider customer reach. Below you will find a breakdown of the DOCSIS specifications.

  • 1.0
    • Single channel support led to difficulty handling multiple customers due to low upstream.
    • 38 Mbps downstream
    • 9 Mbps upstream
  • 2.0
    • Single channel support does not allow for numerous performance possibilities, but increased upstream aids in delivering greater speeds to a greater number of customers in a given area.
    • 38 Mbps downstream
    • 27 Mbps upstream
  • 3.0
    • Multiple channels are bound together to increase performance for greater speeds.
    • 38 Mbps downstream
    • 27 Mbps upstream
    • No limits to the number of channels that can be used so a 3.0 cable modem with 4-channel support has the potential downstreams of over 100 Mbps.

Each DOCSIS builds upon the one released before it, and while there is more to the DOCSIS 3.0 specification than just increased downstream and increased upstream, this is a great place for cable providers to start in their competition against fiber-optic providers while providing a better service to subscribers.

At a minimum you should have a DOCSIS 2.0 modem in your house.  This enables the most common high speed internet offerings, which is usually between 12 Mbps – 15 MB/s service.  Most homes have DOCSIS 2.0 modems unless you have the same modem your cable provider installed in your house way back in 1997 – 2001 when broadband service was originally deployed.

The DOCSIS 3.0 modem has the ability for speeds of 20Mbps and greater.  But just having a DOCSIS 3.0 modem will not make your internet faster unless you actually upgrade and buy the faster service from your cable provider.

Most new cable installations will have a DOCSIS 3.0 modem regardless whether you actually buy the faster speeds, thus enabling you the option to upgrade your speed later without having to change equipment.

Also, if you have a DOCSIS 3.0 modem, you should probably have a newer wireless N router that has the processing power to route the higher speed traffic. (See my previous article on wireless N routers.)

If you are unsure what type of modem or speed you are purchasing, you can call your cable provider or your local computer support provider.

Posted in Uncategorized | Leave a comment

Is it the Year of the Ultrabooks?

So, what are ultrabooks, exactly?

A few months ago, an ultrabook was this: an 11 or 13-inch slim laptop, with SSD flash storage, with a sleek look, quick processor, and no optical drive.  But now, we are seeing 14 and even 15-inch ultrabooks. They are changing in that they are a bit thicker and heavier than their original counterparts.  These newer, larger ones may even have regular SATA hard drives, optical drives, or dedicated graphics from Nvidia.

Although they seem to be changing specs, they are still under an inch, most likely using a lower-voltage, more power-efficient processor, maybe with graphics, maybe with a DVD drive.  So, in this, what is being called the Year of the Ultrabooks, it seems as though Ultrabooks are really just thinner, more sleek-looking laptops.  They pack a lot of punch for a smaller, lighter product. This can be beneficial for people who travel, but need more than what an ipad or other tablet has to offer.

Posted in Uncategorized | Leave a comment

HP Announces Their 27″ Screen

Available in the U.S. on January 8, the Omni 27 will start at $1,200. Configuration options will include Intel CPUs ranging from the Core i3 to the Core i7 series, with 4GB and 8GB memory variants discrete graphics chip options from both AMD and Nvidia, and up to 3TB of hard-drive capacity.

Respectable specs aside, the 27-inch display is the main attraction. HP is not using the same high-resolution, 2,560×1,440-pixel display as Apple. Instead, the Omni 27 will only hit 1,920×1,080 pixels. That lower resolution will put off design professionals, but the large display will make the Omni 27 enticing for those interested in a PC for home entertainment.

Posted in Uncategorized | Leave a comment

Tips for Purchasing Your Next TV

‘Tis the season for giving … Or for getting a good deal! The advertisement listing code can read like another language. In the quest to find your next TV, you may see details such as:

Samsung LN46D630 46” 1080p 120 Hz LCD HDTV

The above code will be deciphered by going through each portion individually. While Samsung is pretty well known as the manufacturer, and most would recognize LN46D630 as a model number, there is a slew of other numbers and letters that make up this code. Look below and you’ll see each specification in order relating to above example:

Specifications

46″ is the diagonal measurement of the TV screen. Whether it says 32″, 40″, or any other number, the TV measurement always refers to the length of the screen diagonally.

  • When considering size, you should consider your room size, as well a s how far away you sit from the TV while enjoying your favorite shows.

 

1080p stands for 1080 progressive. This refers to the resolution of the TV.

  • Resolution is the clarity of your TV. If you consider all the dots that it takes to make one image, the larger number of dots will result in the best image because the image is more densely created. Higher resolution on HDTV models are especially beneficial.

 

120Hz refers to hertz. This number can be as high as 240. Higher numbers are better for watching sports and other action shows. This affects how quickly the screen changes images so the actions are smooth.

 

LCD is the type of TV screen, as are LED and Plasma.

  • LCD stands for liquid crystal display. LCD screens are best in a well-lit room due to its use of a backlight as well as the use of existing room light. These screens come in wide variety of options available and are energy efficient.
  • LED, this stands for Light Emitting Diode. This screen works in the same way as an LCD screen, but the backlights are LED instead of fluorescent ones. LED are also considered more energy efficient than other options.
  • Plasma screens, come in larger sizes. They have excellent picture quality, and are good for watching sports and action programs.

 

Contrast Ratio is not too important, and as you can see, it’s not in the example above. If you are comparing two models from the same manufacturer, you will want to choose the TV with the biggest difference. However, from manufacturer to manufacturer, it is not as big of a deal.

Other important things to note are the various accessories, cables, and warranty options available to you.

 

Accessories

These days, just about everything comes with optional accessories and televisions are no different.

  • Built-in speakers are often inadequate for viewing pleasure. Buyers may opt for portable speakers strategically placed around a room for the optimal experience.
  • DVD players are popular devices with a laser assembly that shines the laser beam onto the surface of the disc to read the pattern of bumps. The DVD player decodes the MPEG-2 encoded movie, turning it into a standard composite video signal
  • Blue-ray players use an optical disc format developed to enable recording, rewriting and playback of high-definition video (HD), as well as storing large amounts of data.
  • Media boxes allow for the use of streaming media to be displayed on your TV (Note: If you buy a Smart TV you can get these media features built in and thus do not have to buy these extra boxes)

Types of media boxes:

  • Roku
  • AppleTV
  • Logitech Revue
  • Boxee Box
  • Slingbox

 

Smart TVs
Some TVs, dubbed “Smart TVs” have access to additional features already built in to the tv. Through a simple menu system one can search for movies, shows and videos via online services and across connected devices, browse the web from your television, chat with friends, and access apps.  Smart TVs have applications to stream media and interact with the Internet, thus eliminating the need for an extra media box like a Roku or Apple TV.

 

Connections/Ports/Cables

Coaxial Cable

  • The cable that comes from the wall to the back of the TV.

 

HD

  • HD connections are either Component (5 cords, similar to composite (red/yellow/white)), or HDMI. Don’t forget, you must have an HD antennae or subscribe to HD service through your provider.  It is good to have 2 or 3 HDMI connections since this is the most popular and widely used connector for DVD, Blue Ray, etc…

 

Ethernet Port

  • This is used to connect your TV to your home network and get on the interent or use Smart TV applications

 

Wifi – Like Ethernet, but wireless which can be handy to eliminate cables.

 

Composite

  • Composite video originally was created as a solution for television’s transition from black & white to color. It is unable to completely separate the colors, and does not provide a very clear signal.

 

S-Video

  • S-Video  solved some of the problems that came with composite video. It provides better color separation and a much cleaner signal. S- Video does so by keeping separate the color and picture parts of a composite-video signal. This is rarely used anymore.

 

PC Input

  • Some TVs allow you to connect your PC directly to your TV to watch slideshows, your websites, or stream TV shows and movies through your computer.

 

Component

  • Component In video improves the picture quality by not only separating the color from black & white portions of the picture but by further splitting the color information into two signals. Component video is the predominant method of hookup from HDTV set-top decoders to HDTVs.

 

In – or – Out

  • The term TV-In refers to audio/visual signals, also called “AV signals” from electronic equipment that generates AV signals.
  • The term TV-out refers to the connector of equipment providing an analog video signal acceptable for a television AV input. TV-out is different from AV-out in that it only provides video, no audio

 

Warranty

A Manufacturer’s Warranty is generally included in the cost of the television. The range of how long of a warranty you are given is from 90 days to a couple of years.

Extended warranties offer extensions of the warranty provided by the manufacturer, and cover the TV in case something happens after the expiration of the manufacturer’s warranty or in some cases problems that occur outside of the manufacturer’s covered problems.

Posted in Uncategorized | Leave a comment

What’s New for Microsoft in 2012?

Next year is one of those years that can’t come soon enough for Microsoft. It’s not that 2011 was a particularly difficult year. The company posted record revenue for the fiscal year that ended June 30. And its 2-year-old PC operating system, Windows 7, hit 500 million copies sold, further embedding it as the most widely used operating system in the world. But 2011 had few big product launches at the company, Office 365 and Internet Explorer 9 notwithstanding. Next year will be altogether different. Microsoft is prepping the big kahuna of its product arsenal, Windows 8. The company hasn’t set a date, though most analysts expect the flagship operating system to debut before the end of the year, and perhaps in time for back-to-school shopping. From that product, much else from Redmond flows. Continue here to read about five things to look for from Microsoft in 2012.

 

Posted in Uncategorized | Leave a comment

Computer Ergonomics

 

If you have been suffering from back aches, sciatica, stiff neck, or any other number of ailments, you may need to reconsider the ergonomics of your work station. Millions of people spend hours a day in front of a computer.

Unfortunately, many computer users are unaware that they may be putting stress and strain on muscles, tendons, and the skeletal system just by their posture while performing work duties at their desk.

Posture is the position in which you hold your body upright against gravity while standing, sitting or lying down. Good posture involves training your body to stand, walk, sit and lie in positions where the least strain is placed on supporting muscles and ligaments during movement or weight-bearing activities.

It is important to keep bones and joints in the correct alignment so that muscles are being used properly. This prevents fatigue because muscles are being used more efficiently, allowing the body to use less energy. Good posture decreases the stress on ligaments holding the joints of the spine together, as well as prevents the spine from being fixed in unnatural positions.

Do:

  • choose a suitable chair.
    • Look for a chair with a proper backrest that will provide support for your lower back.
    • Ensure the seat base is not too big or too small.
    • Make sure the seat front does not press against the back of your knees and lower legs.
    • Select a chair with ample cushioning and without hard edges that may put place pressure on areas that should remain supported.
    • Buy a chair with armrests that support your forearms while doing computer tasks.
  • relax your shoulders, keep elbows close to the body, and allow your upper arms to hang normally at the side of the body.
  • keep hands, wrists, and forearms straight, in line, and parallel to the floor.
  • keep your torso perpendicular to the floor.
  • face forward and keep your head level and in line with your torso.
  • keep thighs and hips supported by a well-padded seat.
  • arrange knees so they are about even with the hips, keeping the feet slightly forward.

Don’t:

  • sit in the same position for more than 30 minutes without adjusting.
  • over-reach when typing
  • allow your feet to dangle
  • swivel your chair to a point where you are no longer facing forward to complete your work.
  • complete high repetition tasks without getting up periodically to stretch and move around.
  • ignore potential medical problems related to your work station. Detection of a potential injury can prevent further damage from occurring.

The best way to ensure that you are working with the proper posture is to sit with your back against the support of the seat back. If when facing the computer, you are looking upward or downward, adjust the height of your chair or your monitor. With your upper arms at your side and your forearms resting parallel with the floor, you should easily reach the keyboard. If you feel as though you are over-extending your wrists, be sure to move the keyboard closer. These minor adjustments can make a difference in your overall comfort.

Posted in Uncategorized | Leave a comment

Technology Disaster Preparedness

Disaster can strike quickly and without warning. Many people plan for disaster preparedness in their homes, creating an exit plan in case of a house fire, earthquake, and other casualties. Non-perishable meals, battery operated radios, and rebreather masks are often considered for potential long-term disasters. The threat of winter ice storms brings people out in droves for shovels, salt, and bottled water.

We all know that disaster preparedness is important in our homes to protect our families, but we must also be aware of the potential threat to our technological systems and files. If you are like most of us, your business is largely dependent upon your computer system. Thousands of businesses lose millions of dollars due to loss of computer systems and data. It is vital to complete all possible steps to be as prepared as possible in the event something disastrous happens.

  • Document your inventory
    • Document your office’s computers, phones, network equipment, and peripherals
    • Document and photograph the pertinent information for insurance purposes
      • make
      • model
      • serial number
    • Review your network
      • A computer network blueprint, of sorts, may be valuable for your computer service technician to recreate your current layout as quickly as possible.
      • This is also a good time to notate potential problems with your current network such as heavy traffic or potential to overheating.

 

  • Be sure to have contact information on hand
    • Your computer services technician’s contact details are critical to getting you back up and running. It would be detrimental to your business if you had to spend valuable time trying to find contact information.
    • Now is the time to make decisions
      • If you were not 100% happy with your technician, now is the time to reconsider the hire. If you are not satisfied now, during a non-emergency appointment, consider the job your company or their technician will likely do during stressful times.
  • Be proactive
    • Back up and store data
      • One of the biggest errors companies make is failing to back up data often enough. If your business would suffer greatly by one day of downtime, it’s best to back up daily. At a minimum, back up weekly.
      • Create backups off-site using online backup programs.
      • Document and store all your settings and passwords online and not physically at your location.
    • Protection
      • Ensure all computers and phones are surge-protected and/or use UPS battery backup devices where needed.
      • If your office is in a basement or ground level, make sure all computer equipment is on a table or shelf, and not on the floor to avoid damage from flooding.
      • Install antivirus software and keep up to date
        • In cases where the antivirus software is not automatically updated, be sure to schedule updates.

With the earthquakes, tsunamis, flooding, ice storms, tornadoes, and other catastrophes in recent years, it is crucial that you follow these steps to protect your business. While there is no easy way to overcome a natural disaster, there are ways to reduce the potential impact it can have on your business’ functionality and finances.

Posted in Uncategorized | Leave a comment

New Material Promises Faster Internet

Arizona State University researchers have created a new material that they say can be used to develop next-generation computers, improve the internet, increase the efficiency of silicon-based photovoltaic cells and improve solid-state lighting and sensor technology.

They’ve synthesized a single-crystal nanowire from a compound of erbium – used in doping optical fibers to amplify the signal.

Read more about this article by clicking here

 

 

Posted in Uncategorized | Leave a comment

Comparing Options for Purchasing a New Computer

It’s that time of year when one can get an amazing deal on a new computer. Not only are the deals aplenty, but it’s a great way to get a tax deduction for those purchasing computers for work.

With all great sales come various options from which to choose. How does one know which computer to buy? The first step is to determine your needs. Someone who is using the computer for social media and email correspondence is not going to require the same specifications as someone who uses their computer in a work-related capacity such as record keeping, data analysis, research, project management, data storage, and more.

Many people are left with numerous questions when they begin their computer shopping. With so many options to choose from, where does one begin?

The first step is to determine your needs. You may not realize the vastness of computer options available today. Gone are the days when you are glued to a desk using your computer. With the new products allowing for portability, mobile printing, and other features, the possibilities are endless. Don’t tie yourself to the same product out of familiarity; consider your options and make an informed decision as to what type of computer best suits your needs, whether it’s a desktop, laptop, handheld or tablet PC.

Make sure you get a computer with the right specifications.  Often advertisements have low priced computers with slow entry level processors, which will be disappointing.  We recommend the Intel i3, i5, and i7 processors for best performance.

Desktop Computers are named for their use — that is, they are designed for use at a desk or tabletop.

Desktop Pros

  • Separate components
  • Ease of upgrading computer
  • Standard size keyboard and mouse
  • Cheaper to replace by component
  • Fastest processor, better performance for the money

Desktop Cons

  • Larger, takes up more space
  • Many wires
  • No portability
  • Lost data risk during power outage due to lack of battery, but you can buy an external UPS battery backup

Laptop Computers are lightweight, foldable PCs that allow use on the go.

Laptop Pros

  • Portability
  • Lightweight
  • Easy to store
  • Built-in power source
  • Less wires
  • Built-in webcam

Laptop Cons

  • Costs more than an equivalent desktop
  • Can negatively affect posture and cause discomfort
  • Smaller keyboard
  • Some smaller ones do not have a 10-key number pad
  • Mouse track pad is not as easy to use as regular mouse, but you can buy an external regular mouse.
  • Screens are smaller than desktop monitors
  • Potential damage from dropping or spills
  • Potential for loss/theft due to mobility

Smartphones are battery-powered computers. In the last few years, smart phones have replaced the PDA.

Smartphone Pros

  • Small enough to fit in your pocket
  • Ability to enable password protection
  • Convenience to check e-mail and surf the web when on the go
  • Access to contacts and calendar when on the go
  • Smartphone versions of PDAs offer telephone, internet, and text message capabilities

Smartphone Cons

  • More expensive than regular cell phone

Tablet PCs are probably one of the most sought after PCs in the last several years. With the release of the iPad, users realized the ease of portability, not only with the device itself, but also their entire office.

Tablet PC Pros

  • Lightweight
  • Less potential for breakage (when compared to laptop hinges, etc)
  • Great for professionals who need to jot down a few quick notes
  • Portability
  • Not only can one send/receive emails, play games, read e-books, and surf the Internet, but these small PCs allow the user to create, store, and even print documents.
  • Touch screen
  • Apps for just about everything
  • Boots faster than desktop, laptop, and PDAs
  • Sleep button allows the tablet to hibernate, yet be instantly awakened when needed
  • Battery life is usually longer than laptop, though this varies by make and model

Tablet PC Cons

  • Risk of dropping, losing, theft
  • Cost can approach a low end laptop computer
  • Touch screen can be scratched
  • No keyboard/mouse, which can be awkward to use
  • Limited Ports
  • User may struggle with a 10″ screen if they have been used to a larger monitor.

Don’t forget you need to transfer your data from your old computer to the new one.  Your data can be transferred, but all programs require installation with the original CDs and license codes. Regardless of the type of computer you choose, be sure to contact your professional computer service technician to ensure the job is done correctly.

Posted in Uncategorized | Leave a comment